Delete your The Globe Map account

In the app (iPhone and Android)

1. Open The Globe Map and sign in.
2. Go to the Profile tab, then My account.
3. Scroll to the bottom and tap Delete account.
4. Type DELETE to confirm.

On the website

1. Sign in at theglobemap.com.
2. Open your profile.
3. Click Delete account and type DELETE to confirm.

By e-mail

If you can no longer sign in, or you uninstalled the app, write to theglobemap@gmail.com from the e-mail address of your account, with the subject “Delete my account”. We delete the account within 30 days of a valid request.

What is deleted

• Your account and profile, including your Explorer profile
• Your itineraries, including public and shared ones
• Your saved places
• Your Penpal profile and photos, your invitations and conversations, and the messages you wrote in group activity chats
• Your reports and blocks
• Your notification tokens

When you delete the account yourself, this data is removed immediately from our active systems. If you signed in with Apple, we also revoke the Sign in with Apple authorisation.

What we may keep

Anonymous usage statistics that are not linked to you, copies in our encrypted backups until they are overwritten, and information we must keep to comply with the law or to handle a dispute. See our Privacy Notice for the full retention periods.