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Museum/arts/culture

The Postal Museum

4.6 (5,794)$$ · Mid-range

The Postal Museum tells the story of Royal Mail and Britain's postal history, but its standout feature is a short train ride through the Mail Rail, the miniature underground railway once used to move post beneath London. Reviewers frequently describe it as an unexpectedly excellent, underrated experience, which lines up with its solid hidden-gem score against a strong rating. It's aimed at a broad, family-friendly audience rather than serious postal history buffs alone, and the Mail Rail ride in particular tends to sell out. An hour covers the museum and ride comfortably.

✨ Reasons to go

  • 1Mail Rail was a miniature underground railway that once carried post beneath London's streets
  • 2Visitors ride an original narrow-gauge mail train through the old tunnels
  • 3The tunnels are tight, so the ride isn't suited to those who are claustrophobic

💡 Good to know

  • 1Book the Mail Rail ride online in advance, as time slots are limited and can sell out
  • 2note that the tunnels are tight, so it may not suit those who are claustrophobic
  • 3combine the museum and ride ticket for the fullest experience.

⏱️ Typical visit

1h

🕰️ Best time

morning, lunchtime or afternoon

🚶 Walking intensity

Moderate walking

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Address

15-20 Phoenix Pl, London WC1X 0DA, UKGoogleApple
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Booking

Booking recommended

What people say

"Definitely worth a visit if you have an interest in hidden bits of London. The train ride was well done. Wouldn’t recommend if you are claustrophobic as very tight space but excellent fun if you don’t mind a tunnel adventure. The museum is small but interesting. I was hoping to see more examples of post boxes and there werent many, that was the only slightly disappointing part."

Jane D