Sphere

"Stunning food and great portions, but the service needs Michelin-level training I recently visited for the 6-course tasting menu. The culinary team is incredibly talented—every dish was beautifully detailed, and the variety of sauces and side components was impressive. Aside from the opening amuse-bouche (which was a bit too intensely flavored to start the meal), the rest of the menu was flawless: 2 excellent appetizers, 2 perfect mains, and 2 desserts. The portions are generous; if you have a smaller appetite, the 4-course would easily suffice. The food was so good that it kept my date night enjoyable despite some major front-of-house issues. I am writing this constructive feedback because the food deserves a higher standard of hospitality. First, our initial seating on the long sofa had a physical gap in the seat. While we were moved to a better spot, that second table was noticeably unstable. The main area for improvement is the service. Our waitress lacked the training expected of a Michelin-guided establishment. Her movements were rushed and lacked elegance when clearing dishes. When serving the wine, she poured full glasses without offering a taste first, and dripped wine onto the table. There was also a very long, unexplained delay after the first finger food, with no bread or updates offered. Furthermore, the desserts were served on chipped plates (my friend’s had two cracks, mine had one). When we politely pointed this out, the waitress defensively replied, "There are 10 positives out of just one negative?" Fortunately, she didn't pursue the comment further, or it would have ruined the evening. The kitchen is doing magnificent work. I truly hope the chef and management read this and invest in training the front-of-house team so the service can finally match the excellent standard of the food."